An honest comparison
A Front alternative at a third of the price
Front is the power tool of shared inboxes — integrations, API, automation, multi-channel. Most five-person teams use a fraction of it and pay per seat for all of it.
Where Front wins
- Integrations: CRM, Slack, WhatsApp, SMS, voice
- API and automation for complex routing
- Analytics and workload balancing
- Built to scale to hundreds of seats
Where Bosun wins
- £39 flat vs ~£23/seat — five people costs roughly 3× less
- Live in minutes: one forwarding rule, no onboarding call
- No feature cliff between plan tiers
- Simple enough that nobody asks how to use it
| Feature | Bosun | Front |
|---|---|---|
| Price for 5 people | £39/month flat | ~£115/month (Growth tier) |
| Channels | Email only | Email, SMS, chat, social, voice |
| Integrations | None at launch | Hundreds |
| Setup | Forwarding rule, ~2 minutes | Guided onboarding, days |
| Presence | Read + typing on every thread | Also strong — Front does this well |
Front pricing converted from USD at August 2026 rates; their collision detection is genuinely good — we've said so.
The honest bottom line.
If you need channels beyond email or a CRM integration, Front is worth its price.
If you need five people answering one address without treading on each other,
you're paying for an aeroplane to cross the street.